Terms of Use
Last updated: July 9, 2026These terms apply to your use of sathayamtyres.com and to tire-related inquiries initiated through the contact information on this website. Sathayam Tires is the name used on the website for tire quote requests and appointment planning.
Website purpose
The website provides general tire-category, quote-process, fitment and appointment-planning information. It is not a live inventory system, online store, customer account portal or payment processor. Website content does not promise that a product, price, appointment or service location is available for a particular request.
No online checkout, payment or account
You cannot create a customer account, place an order, schedule a confirmed appointment or make a payment through this website. Do not send payment-card information through the inquiry form or by ordinary email.
An inquiry is not an order or appointment
Sending an email, preparing an inquiry through the contact form or speaking with customer support does not by itself create an order, reservation, payment obligation or confirmed appointment. You remain free to ask questions or decline before accepting specific written terms.
Written quote and order terms control
If a request can be served, the response should identify the material details applicable to that request, which may include the tire description and quantity, service items, taxes and fees, payment terms, product availability, fitment notes, cancellation or return restrictions, the party performing the work, and appointment and service-location information.
For an accepted quote or order, those specific written terms control over conflicting general descriptions on the website. A later written change must be accepted by the affected parties before it replaces an accepted material term.
Availability, specifications and fitment
Tire categories and examples on the website are general information, not representations of live stock or recommendations for every vehicle. Product availability, specifications and pricing may change before acceptance. Vehicle details and sidewall size help narrow a request, but final fitment—including size, load and speed requirements, wheel compatibility and vehicle-specific requirements—must be verified before installation. Do not rely on website content alone to purchase or install a tire.
Appointment and service-location confirmation
This website does not advertise a public walk-in storefront. Do not travel based only on website information. Before travel, obtain written confirmation of service eligibility, the party expected to perform the work, the exact location, date and time, and the current written total. An appointment is confirmed only when the applicable details have been accepted and confirmed in writing.
Products and manufacturer warranties
Tire descriptions, specifications and manufacturer warranty references are subject to the information supplied for the specific product. Any manufacturer warranty is provided under the manufacturer's own terms, eligibility requirements and claim process. Unless expressly stated in the accepted written terms, the website does not expand or replace a manufacturer's warranty. Rights that cannot lawfully be excluded remain unaffected.
Customer-supplied tires
A request involving customer-supplied tires must be reviewed and accepted before an appointment. Acceptance may depend on condition, age, size, specifications, source information and compatibility. Unsafe, damaged, unsuitable or unverifiable tires may be declined. Any inspection limit, service charge or other condition should be disclosed in the written response before you accept.
Cancellations, returns and refunds
The Cancellation, Return & Refund Policy explains the general process. The specific written terms accepted for an order control where they disclose product-specific or special-order restrictions. Applicable consumer rights remain unaffected.
Acceptable use
You may use the website for lawful tire-related information and inquiries. You must not:
- Submit information you do not have the right to provide or impersonate another person.
- Attempt to bypass security, probe for vulnerabilities, introduce malicious code, overload the website or disrupt its operation.
- Use automated means to scrape, copy or interfere with the website in a way that causes harm or unreasonable load.
- Use website content or contact channels for fraud, spam, unlawful activity or unrelated solicitation.
Website content and availability
Reasonable efforts are made to keep the website useful and accurate, but general information may become outdated and the website may be interrupted for maintenance, hosting, security or technical reasons. If website information conflicts with a current written response for your request, ask for clarification before relying on it.
Privacy
The Privacy Policy explains how information associated with website visits and communications is handled. The contact form prepares an email in your email application and does not submit information to a website database.
Applicable law and non-waivable rights
These terms are interpreted under applicable law. Nothing in them excludes or limits a warranty, remedy, consumer protection or other right that cannot lawfully be excluded or limited. If a provision is not enforceable, it should be applied only to the extent permitted without affecting the remaining provisions.
Changes and contact
These terms may be updated when the website, service model or applicable requirements change. The date at the top identifies the current website version; an accepted written quote or order is not changed merely by posting revised website terms.
For questions, email support@sathayamtyres.com or call the customer support line at (479) 283‑0665.